4000d Official Documents

Terms & Conditions 4000d – A Clear and Transparent Guide to Using Malaysia's Casino Platform

All rules and conditions governing the use of the 4000d platform are clearly set out here in Bahasa Malaysia. Please read carefully before registering or playing — a good understanding of our terms ensures a smoother and more enjoyable experience for everyone.

Last updated: 1 January 2026
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What You Need to Know About 4000d Terms

A summary of the six key principles governing platform usage at 4000d for all Malaysian members

Eligibility & Age Requirements

Only users aged 18 and above are permitted to register and play at 4000d. You must be a Malaysian citizen or legal resident with valid identification documents. 4000d reserves the right to request identity verification at any time to ensure compliance with this age requirement, without exception.

One Account Per User

Each user is permitted to hold only one active account at 4000d. Registering multiple accounts is a serious breach of our terms of use and may result in the suspension or closure of all associated accounts, including the freezing of balances and the forfeiture of any pending withdrawals.

Deposits, Withdrawals & Payments

All deposits and withdrawals at 4000d are processed in Malaysian Ringgit (RM) via supported local payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX through Maybank2u or CIMB Clicks. The minimum deposit is RM10, and withdrawals are processed within 15 minutes to 1 hour depending on the chosen method.

Bonus & Promotion Terms

All bonuses and promotions at 4000d are subject to wagering requirements specified individually for each offer. Bonuses may only be used once the relevant requirements have been fully met. 4000d reserves the right to modify, suspend or terminate any promotion at any time, with or without prior notice.

Account Security & Responsibility

You are solely responsible for the security of your 4000d account username and password. Never share your login credentials with anyone. 4000d will not be held liable for any losses resulting from third-party access to your account due to your own negligence in safeguarding your login information.

Responsible Gaming

4000d is committed to responsible gaming. All members are required to adhere to self-imposed limits and make use of the responsible gaming management tools provided. Any attempt to circumvent the system or exploit responsible gaming features constitutes a serious breach of these terms and may result in permanent account closure.

This Terms & Conditions document is a legally binding agreement between you as the user and 4000d as the platform operator. By registering an account or using any service on 4000d, you are deemed to have read, understood, and fully agreed to all provisions contained in this document. If you do not agree with any part of these terms, please refrain from using the 4000d platform.

1 Acceptance of Terms of Use

Welcome to 4000d, an online casino platform operating under the domain 4000d.my. These Terms and Conditions ("Terms") govern your use of all services, games, features and content available on the 4000d platform, whether accessed via the website, mobile app or any other compatible device.

By registering an account, making a deposit, playing any game, or using any service provided by 4000d, you expressly and irrevocably acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as all other policies published on our platform, including the Privacy Policy and Responsible Gaming Policy.

These Terms take effect from the date you first access the platform 4000d and remains in effect for as long as your account is active or for as long as you use any of our services. Your continued use following any amendment to these Terms shall constitute acceptance of the revised version.

2 Member Eligibility

To register and use the services of 4000d, you must meet all of the following eligibility requirements at all times:

  • You must be at least 18 years at the time of registration. Providing false information about your age is a serious offence and will be reported to the relevant authorities.
  • You must be an individual acting on your own behalf — not as an agent, intermediary, or representative of any third party.
  • You must transact using legitimate funds that are entirely your own and free from any connection to unlawful activity.
  • You must not be on the self-exclusion list of any responsible gaming programme or similar programme operated by 4000d or any other recognised body.
  • Platform Usage 4000d must not violate any laws, regulations, or ordinances in force in the jurisdiction where you reside.
  • You must have full legal capacity to enter into a binding agreement under applicable law.

4000d reserves the right to verify a member's eligibility at any time and to request supporting documents as needed. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or permanent closure of the account.

3 Registration & Account Management

Account registration at 4000d is free and open to all individuals who meet the specified eligibility criteria. The following provisions govern the registration and account management process:

One Account Per User

Each user is permitted to hold only one active account at 4000d. Opening multiple accounts — whether using different names, email addresses, phone numbers or other personal details — is strictly prohibited and may result in the closure of all related accounts and the freezing of all funds held within them.

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your username and password. 4000d recommends using a strong password and enabling two-factor authentication (2FA) for added protection. Never share your login credentials with anyone — including family members, friends, or anyone claiming to be a 4000d customer support representative through unofficial channels.

You are required to provide accurate, complete and up-to-date information at the time of registration and to update it whenever changes occur. 4000d is not liable for any losses arising from inaccurate or outdated information provided by the member.

4 Deposits, Withdrawals & Financial Transactions

All financial transactions on 4000d is conducted in Malaysian Ringgit (RM). Only local Malaysian payment methods are supported, including:

  • Touch 'n Go eWallet — deposits credited in under 30 seconds
  • GrabPay — deposits credited in under 30 seconds
  • Boost — deposits credited in under 1 minute
  • ShopeePay — deposits credited in under 1 minute
  • DuitNow — deposits credited in under 30 seconds
  • FPX (Maybank2u, CIMB Clicks) — deposits credited in under 2 minutes

Minimum deposit limit is RM10 per transaction. There is no maximum deposit limit for standard accounts; however, transactions exceeding a certain amount may require additional verification in accordance with our Anti-Money Laundering (AML) policy.

Withdrawal of Winnings is processed within 15 minutes to 1 hour depending on the chosen method and your account verification status. The minimum withdrawal amount is RM30 per request. All withdrawals must be made to the same payment method used for the deposit, or through an additional verification process for alternative methods.

Important: 4000d will not process any withdrawal to a third-party account or payment method not registered under the relevant member's account name. All withdrawals must be processed to the same name as the one on your 4000d account for security verification purposes.

4000d reserves the right to place a hold on any withdrawal suspected of involving fraudulent activity, money laundering or a breach of the terms of use until an internal investigation has been completed. In such cases, our team will contact you using the registered contact details on your account.

5 Bonuses, Promotions & Special Offers

From time to time, 4000d offers a wide range of bonuses, promotions, and special offers to both new and existing members. All such offers are subject to their respective specific terms and conditions published alongside each offer announcement, in addition to the following general rules:

  • Each bonus comes with wagering requirement that must be met before any winnings derived from that bonus may be withdrawn. Wagering requirement rates vary depending on the type of bonus.
  • Bonuses are only available to members who have fully verified their accounts. Unverified accounts are not eligible for any bonuses or promotions.
  • A member may not claim more than one welcome bonus. Any attempt to obtain the same bonus more than once — whether through multiple accounts or any other method — is a serious violation.
  • 4000d reserves the right to refuse, withdraw or modify any bonus offer at any time if there is evidence of abuse or misuse of promotional terms.
  • All winnings earned using bonus funds are subject to the relevant wagering requirements before they are eligible for withdrawal.
  • Bonuses may not be transferred to another account or converted directly to cash without first meeting the specified wagering requirements.

6 Game Rules

All games available at 4000d — covering video slots, live casino, table games and more — are subject to their respective rules as published by the relevant game providers. The following general rules also apply to all games on our platform:

  • All game outcomes on 4000d is determined by an independently audited RNG (Random Number Generator) certified by an accredited body. No party — including 4000d and game providers — can manipulate or alter game outcomes.
  • Any technical disruptions occurring during gameplay will be resolved based on available system records. Decisions are made based on recorded log data, not solely on member claims.
  • Use of automation software, bots, or third-party tools to play games on 4000d is strictly prohibited and may result in account closure and the freezing of all funds.
  • Results 4000d in resolving any game-related disputes is final and binding on all parties.

7 Prohibited Conduct

The following conduct is strictly prohibited on 4000d and may result in immediate disciplinary action, including permanent account closure:

  • Opening multiple accounts to obtain additional bonuses or circumvent account restrictions
  • Use of false personal information or another person's identity during registration
  • Money laundering or transactions involving funds derived from illegal activities
  • Collusion between two or more players to exploit games or the bonus system
  • Using software or techniques that provide an unfair advantage in gameplay
  • Any form of fraud, cheating, or manipulation of the platform's systems 4000d
  • Threats, abusive language or harassment directed at staff or other members on the platform
  • Attempting to access unauthorised areas of the system or carrying out any form of cyber attack against the 4000d

4000d reserves the right to report any detected illegal activity to the relevant authorities, including the Royal Malaysia Police (PDRM) and the Companies Commission of Malaysia (SSM), where deemed necessary.

8 Account Suspension & Closure

4000d reserves the right to temporarily suspend or permanently close any member account for the following reasons:

  • Violation of any provision under these Terms & Conditions
  • Suspected fraudulent activity or money laundering
  • Failure to provide the requested identity verification documents within the specified timeframe
  • Self-exclusion requests submitted by the member through the responsible gaming programme
  • Business decisions or regulatory requirements necessitating account closure

In the event of account closure at a member's own request, any valid balance (not subject to any restrictions) will be returned to the member via their registered payment method within a reasonable timeframe. In the event of closure due to a breach of terms, 4000d reserves the right to freeze all funds until the investigation is concluded and a final decision is reached.

9 Privacy & Personal Data Protection

The collection, storage and processing of members' personal data at 4000d is conducted in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Full details on how we manage your personal data are contained in Privacy Policy we, as part of the framework of these terms of use.

By accepting these Terms, you also consent to the collection and use of your personal data as described in our Privacy Policy, for the purposes of managing your account, processing transactions, verifying your identity, and improving our services 4000d.

4000d uses 256-bit SSL encryption for all communications and transactions, ensuring your data is protected to the highest security standards at all times.

10 Limitation of Liability

To the extent permitted by applicable Malaysian law, 4000d is not liable for:

  • Financial losses incurred by members as a result of gambling activity — playing is a personal decision and 4000d bears no responsibility for any gaming losses
  • Service disruptions caused by factors beyond our control, such as internet outages, power failures, or natural disasters
  • Any indirect, consequential or punitive damages arising from the use of the platform 4000d
  • Losses arising from unauthorised use of your account by a third party due to your negligence in safeguarding your login credentials

Total aggregate liability 4000d to any member under any circumstances shall not exceed the total deposits made by that member in the 30 days preceding the relevant claim.

11 Responsible Gaming

4000d takes our social responsibility very seriously. We provide a range of responsible gaming tools to help members play within healthy limits:

  • Deposit Limit — Set daily, weekly, or monthly deposit limits through your account settings
  • Session Time Limit — Activate alerts when you have played beyond the time limit you have set
  • Temporary Self-Exclusion — Suspend your account for a period of your choice, ranging from 24 hours to 6 months
  • Permanent Self-Exclusion — Permanently close your account if you feel you need to stop completely
  • Access to Support Resources — Contact Talian Kasih 15999 (available 24 hours) for free professional support

In line with our 4000d, any member known or suspected to be experiencing a serious gambling problem will be contacted by our team and offered assistance, as well as information about available support resources. For more information, visit the Responsible Gaming ours.

12 Amendments to Terms & Conditions

4000d reserves the right to amend, modify, or update these Terms & Conditions at any time in accordance with business needs, regulatory changes, or platform improvements. Members will be notified of any material amendments via:

  • Notices published on the platform's main page 4000d
  • A notification email sent to the registered email address on the member's account
  • An update to the "Last Updated" date displayed at the top of this page

Continued use of the platform 4000d after an amendment takes effect shall constitute acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account and withdraw any eligible balance before the new terms come into effect.

13 Governing Law & Dispute Resolution

These Terms & Conditions are interpreted and governed by the laws of Malaysia. Any dispute arising from or in connection with the use of the platform 4000d shall first be resolved through good-faith negotiation between 4000d and the members involved.

If a dispute cannot be resolved through negotiation within 30 days from the date of the first written notice, the parties concerned agree to refer the dispute to arbitration conducted in accordance with the applicable arbitration rules in Malaysia, and the arbitration decision shall be final and binding on all parties.

14 Contact Us

If you have any questions, concerns or feedback regarding these Terms & Conditions or any aspect of the 4000d, please contact us through the following channels:

Email

[email protected] — Typical response time under 24 hours

Live Chat

Available 24/7 directly on the 4000d platform — Typical response time under 2 minutes

WhatsApp

Contact the 4000d support team via WhatsApp for immediate assistance in Bahasa Malaysia

Support team 4000d operates 24 hours a day, 7 days a week, including Malaysian public holidays. All communications are conducted in Bahasa Malaysia for the convenience and comfort of our members.

Frequently Asked Questions about 4000d Terms & Conditions

Answers to the most frequently asked questions from Malaysian members about our terms of use

By registering an account at 4000d, you are automatically deemed to have accepted and agreed to all provisions set out in these Terms & Conditions, even if you have not physically read them. We therefore strongly encourage all prospective members to read these Terms carefully before registering, to avoid any misunderstanding at a later stage. If any part is unclear, please contact the 4000d support team before registering for further clarification.

Yes, different family members may open separate 4000d accounts even if they reside at the same address, provided each account uses unique and valid personal information belonging to each individual — different full names, identification card numbers, email addresses, and phone numbers. Each individual may only hold one account. If 4000d detects multiple accounts suspected of belonging to the same individual, an investigation will be conducted and appropriate action will be taken.

Wagering requirements vary depending on the type of bonus or promotion. Each bonus offer will specify the applicable wagering requirement in its respective bonus terms. For example, a deposit bonus with a 20x wagering requirement means you must wager the bonus amount multiplied by 20 before any winnings from that bonus can be withdrawn. Please review the terms of each promotion carefully before claiming any bonus to ensure you understand the conditions that must be met.

4000d retains transaction records and account activity for the period required under applicable Malaysian law, including record retention obligations under the Anti-Money Laundering Act 2001 and other related legislation. Transaction records are typically kept for a minimum of 5 to 7 years. Personal data is retained for as long as the account remains active and for the necessary period following account closure in accordance with the PDPA. For more information, please refer to our Privacy Policy.

4000d reserves the right to delay or decline withdrawal requests in certain circumstances, such as: the account has not been fully verified, bonus wagering requirements have not been met, suspicious activity or a suspected breach of terms is detected, or requested identity verification documents have not been submitted. In all such cases, our team will contact you directly to explain the reason and outline the steps needed to resolve the matter. We are committed to handling all issues transparently and fairly.

If you are dissatisfied with any decision made by 4000d, you may submit a formal complaint via email at [email protected] or through live chat, stating your account number, details of the issue, and any relevant evidence. Our team will review your complaint within 3 business days and provide a written response. If you remain unsatisfied following our response, you may refer to the arbitration process outlined in Section 13 of these Terms for a formal resolution.

Understood Our Terms? Join 4000d With Confidence

We are committed to full transparency in every aspect of our operations. With a clear understanding of 4000d's terms of use, you can play with peace of mind, security and confidence alongside us.

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